Terra Rio Design Bayu Rattan Lantern

Order processing & delivery estimates

All orders for in-stock items are usually processed and dispatched within 2 working days. Once dispatched, please allow 3-5 business days for delivery of smaller items. However, larger furniture and fire pits may take between 5 to 15 business days.

Whilst we aim to deliver goods quicker than the stated delivery time we cannot guarantee the delivery time. Sometimes in peak periods where we can get extra busy, you may find delivery times may take longer than usual. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Please note that most of our couriers do not ship or deliver on weekends or bank holidays. 

For made-to-order and custom made pieces, kindly allow lead times as stated on our product pages. If you require the item urgently, please contact us and we will try our best to accommodate your requests.

How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods. It is not possible to choose a courier or delivery method yourself. For larger furniture items and fire pits, a choice of pallet delivery or 2-man delivery service will be used to deliver your purchase to you.

When delivering via a 2-man team, our appointed courier will be in contact with you to arrange a suitable delivery time slot with you. When delivering via pallet delivery service, only an appointed delivery day will be notified to you - all pallet deliveries take place between 9am - 5pm of the delivery day.

Be available for delivery and inspection of goods upon delivery

When accepting a delivery slot with our couriers you must make sure you are available, otherwise, additional delivery costs will apply when arranging for redelivery. Please also ensure that you have enough time to check over goods fully upon delivery. The consignee must check the goods on delivery and only accept goods if they are fully satisfied with the product. 

Where does Salty Casa deliver to?

We deliver anywhere in the UK (United Kingdom).

However, there will be additional charges for the 'offshore domestic regions': the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.